Job Description

Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language

• 1 - 5 years of experience in a customer-facing role.
• 1 - 5 or more years of experience with LAN/WAN protocols.
• 1 - 5 or more years of experience with Windows 10 OS.
• 1 - 5 or more years of experience with PC and laptop hardware.
• Demonstrable experience with independent customer relationship management, customer service, and satisfaction.
• Excellent verbal and written communication skills with the ability to communicate effectively across different levels of organizations.
• Must have a valid Driver’s License and a clean driving record
• Current Government of Canada Security Clearance or ability to obtain one
• Required to obtain a RCMP Security Clearance
• Required to obtain other Security Clearances as and when necessary from Law Enforcement Clients

Preferred Qualifications

• Able to translate and communicate technical information to stakeholders.
• Bilingual is considered a plus (French)