SUMMARY OF DAY TO DAY RESPONSIBILITIES for Senior Auditor for Business Process

The main function of a Senior Auditor - ICFR SOX Testing is to carry out a comprehensive testing of design and operational effectiveness of SOX/Internal controls over Financial Reporting.

-       Test of internal controls over Financial Reporting

-       Managing stakeholders

-       Requesting Audit evidence and leading work throughs

-       Documenting proper documentation of control testing

KEY ACCOUNTABILITIES

CUSTOMER

Conduct audit work based on established audit plans and execute the audit in accordance with established standards ensuring completion Develop/contribute to the audit planning process for specific audits, ensuring appropriate programs and risk assessments are completed accordingly Manage the ongoing audit communications process with the client during and subsequent to the audit Present objective and independent audit opinion on the adequacy of internal controls in accordance with established professional audit standards, including presentation of findings and recommendations to client and audit management Execute follow-up of findings raised from regulatory and internal divisional audits in accordance with firm policy Provide subject matter expertise and/or input to audit projects/initiatives as a representative for area of specialization Lead/support the audit engagement and risk assessment process to identify key risks and identify opportunities where controls are missing or are inadequate to mitigate these risks

SHAREHOLDER

Adhere to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying control weaknesses/failures, potential opportunities to improve operational efficiencies for own business area May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level Prioritize and manage own workload to deliver quality results and meet assigned timelines Keep current on emerging trends / developments and grow knowledge of the business, analytical tools and techniques and apply them where appropriate Develop and deliver audit findings, presentations / communications to management or broader audience Contribute to the analysis, due diligence and implementation of initiatives within defined area of responsibility

EMPLOYEE / TEAM

Continuously enhance knowledge / expertise in own area Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency Establish effective relationships across multiple businesses Participate in knowledge transfer within the team and business units Work to achieve individual goals and support other team members in the achievement of team goals and divisional objectives

BREADTH & DEPTH

Experienced audit professional role providing guidance/ assistance to function supported Requires working professional level knowledge of the functional area and/or business areas supported May lead simple to less complex engagements/initiatives Independently perform tasks from end to end Ability to process and handle confidential information with discretion Generally reports to an Audit Group Manager or Senior Audit Group Manager role

MUST HAVE:

1.) Bachelor’s degree

2.) at least 3 years of experience in SOX controls testing, preferably from the Big Banks or Big 4 Audit firms.

3.) Strong English communication skills, interpersonal skills for interacting with stakeholders

4.) Microsoft – Excel (VLOOKUP, pivot tables, functions)

NICE TO HAVE

1.) Automation skills – Alteryx, Python

2.) Experience auditing within financial institutions

Business Analyst / Treasury Analyst III - MFCJP00010891

Job Title: Treasury Analyst III

Description:

Type: Hybrid with 2 in office and 3 at WFH

Location: Toronto (if in Waterloo will be required to travel to Toronto from time to time).

Language: English

Hours: 9 to 5 (will need to be a little flexible)

Special Skills:
- Visio or similar (mandatory)
- Project skills

Experience:
3 to 5 years' experience in the financial sector as Analyst (preferred)

General Description:
Treasury Operations is the center of excellence, with in-depth knowledge of banking payment and collection infrastructure and processes. Treasury Operations is responsible for providing support and subject matter expertise to all North American business units and Group functions including Reinsurance, US, Canadian and Wealth & Asset management, to support the full array of operational activities including cheque deposit and payment, incoming and outgoing wire transfers and ACH, payment exception handling and cash forecasting & positioning.

Treasury operations department processes more than fifty-three million (53M) transactions each year, with value exceeding two trillion, six hundred billion dollars (2,6 trillion) across twenty-nine (29) banking partners and more than eight hundred (800) bank accounts; and administers the companies fourteen billion, eight hundred thousand dollars (14.8B) liquidity pool.

The contract position will support the Head of Treasury Operations and the AVP Cash Management Operations (NA) on various initiatives, optimize processes, improve the efficiency of the Operations team daily business activity in various system solutions owned by Treasury Operations and may be asked to support some daily operational activities from time to time, as circumstance arises.


Responsibilities:
1. Support various initiatives including but not limited to system implementation initiatives owned by Treasury Operations in the capacity of business analyst under the supervision of the AVP
2. Assist the Head of Treasury Operations in the Procurement procure-to-pay initiative where Treasury Operations is a key stakeholder, through attending meetings, documenting end-to-end process flows, drafting procedures, preparing test cases, test scenarios and executing testing
3. Work closely with internal business stakeholders (onshore and offshore) to document current and target state
4. Where appropriate, identify opportunities to streamline internal processes and strengthen internal controls
5. Support various operational managers to achieve synergies and/or improve current processes
6. Arrange regular training sessions, develop work guides and cheat sheets to facilitate ongoing knowledge sharing within the team
7. Undertake research and conduct analysis, cost benefit analysis and prepare business cases; assist in developing presentation and(or) proposals to the Head of Treasury Operations, and the Treasury Operations management team to explain and/or secure buy-in for cash operations improvement initiatives.
8. Work closely with the AVP Cash Management Operations (NA) to enhance and transform the usage of value-added data elements within Treasury Operations, focusing on understanding data elements, data flow, data quality and promoting the use of data driven decision making within the wider Treasury Operations.
9. Support the AVP, Cash Management Operations (NA) on any other initiatives as they arise.

Education:
• Bachelor’s Degree in Commerce, Business Administration, Finance, or related area 
• CTP or another treasury/finance related certification. Knowledge of treasury operations and cash management is required – Nice to have. 
• Advanced to Expert Excel training is required.
• Experience with Power BI or other data analysis or visualization tools required. – REQUIRED 

Knowledge/Skills/Competencies
• Experience in implementing projects in the finance or procurement space
• Experience with using an ERP, TMS or Procurement System.
• Ability to learn the technical side of any system
• Ability to troubleshoot problems, exhaust available options and determine when escalation or engaging outside help is required.
• Attention to detail and ability to react quickly and respond to problems within tight deadlines.
• Proactive – willing to identify issues, ask questions, recommend alternative solutions and implement the agreed upon solution.
• Ability to interact and coordinate with various stakeholders (internal and external).
• Team player and ability to work as a team within a fast-paced environment with tight deadlines and critical functions that demand a high level of accuracy.

Problems/Challenges:
• Fast paced environment with tight deadlines and critical tasks that require accuracy.
• New systems that impact current processes.

Working on project – agile environment

Adapts well to change, able to resolve problems as they arise Working alongside internal production team and project manager Identifying financial risk about the project and bringing forth solutions Gathering business requirements Support testing and implementation, presenting results

MUST HAVE:

1.) Strong communication (interacting with stakeholder and teams) – strong verbal and written

2.) Financial Product Knowledge – liquidity risk/ Knowledge of financial instruments, regulations and market risk metrics, gained through academic study, or practical experience.

3.) - analytical and problem-solving skills - understanding logic of analyzing financial products, analyze the risk and resolve root cause

4.) Project Management Experience (gathering requirements, testing and implementation)

5.) Relevant risk management experience

6.) Advanced Excel (macros and pivot tables)

7.) Previous work in an Agile environment

8.) Able to Identify financial risk about the project and bringing forth solutions

9.) Gathering business requirements

10.) Support testing and implementation, presenting results

NICE TO HAVE

1.) SQL - As strong asset

2.) Production reporting, understand complex source system

3.) Pursuit or completion of CFA/FRM is an asset.

4.) Alteryx – writing/using experience

5.) Python – writing/using experience

6.) VBA coding

Must haves:
1. Proven communication skills to senior management
2. Dashboard reporting
3. Tableau and other visual analytics
4. Proficiency in Excel and other analytical tools
5. Great data analysis reporting

Nice to haves:
1. Financial reporting
2. Alteryx
3. Experience working on project management
4. Reconciliation experience using software or manually
5. Certification in data processing or related field


• The Finance Analyst will participate fully as a member of the new Reconciliation Platform team and will be the subject matter expert for data analysis and reporting, with focus on delivering business reporting, analytics, dashboards, and executive updates as part of operational activities in delivery of the new Reconciliation Platform. The ability to work in a diverse, inclusive, and fast-paced work environment that promotes service, quality, innovation, and teamwork is essential. Periodic business travel will be required in this position, expensed to the business.

Specific job functions:
• Track status of migration and health of reconciliations during the project implementation phase
• Monitor account reconciliation status upon cut over
• Lead or participate in multiple project releases, collaborate with partners, develop & document processes and keep stakeholders up to date
• Set up business processes to facilitate account reconciliations and attestation of account balances within the new Reconciliation Platform across the Bank
• Conduct data analysis to draw conclusions, make recommendations and assess the effectiveness of reconciliation tool
• Provide specialized and/or advanced technical / business reporting to support executive updates, business partners, functional areas in delivery requirements, build and test of the reconciliation tool
• Prepare and deliver ongoing reporting/ dashboards for monthly governance and reporting
• Provide any other data analysis/ metrics as needed to draw conclusions, make recommendations, assess the effectiveness of reconciliation tool
• Identify, manage risks, and ensure prompt communication and resolution of issues
• Represent the group as the lead or subject matter expert on projects / initiatives for data analytics/reporting
• Support the Manager and guide the development of team members in the build and test of the new Reconciliation Platform across FinOps and the Bank
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and across FinOps and the Bank
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools, and techniques
• Participate in personal performance management and development activities, including cross training across the team
• Contribute to a fair, positive, and equitable environment that supports a diverse workforce
• Execute on more complex and/or non-standard requests
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities
• Act as a brand champion for the business and the bank, both internally and/or externally
Specific Job Requirements:
The candidate must possess experience in addition to customer service and technical skills
• 2 years of experience with people, operations, data or financial management
• Demonstrated history of personal accountability to investigate and resolve issues
• Strong analytical skills: ability to think outside the box and analyze complex and large data, assess risk & waste, challenge the status quo
• Strong skills with MS Office applications, especially Microsoft Excel
• Ability to stay resilient under pressure and through significant change
• Demonstrated process improvement oriented
• Problem solving and issues resolution
• Ability to work effectively in teams – requires a track record of working cross-organizationally and with multiple partners at varying levels
• A good communicator, who builds strong relationships by engaging with colleagues, partners, and external stakeholders
• Robust organizational skills with the ability to pay attention to details, handle multiple deadlines and priorities
• Has excellent judgement and decision-making abilities

Additional Information:
While not explicitly required, a post-secondary degree would be considered an asset.
• Relevant areas of study include, but are not limited to business, computer science, operations, logistics, finance, accounting, or financial management

Job Description

Position: Bilingual Business Analyst (Spanish)

Duration: 8 months

Location: Toronto

Description:  

Story Behind the Need

Business group: Global Retail Data

This business group is responsible for data management for the bank.

Candidate Value Proposition:

The successful candidate will have the opportunity to be a part of the data management team and work with other countries.

Typical Day in Role:

• Champions a data driven & customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

• Works with Enterprise and Local Data Stewards to create Data Management strategies to ensure successful implementation of use cases

• Provides consultative support to Heads of Data on the establishment of local data office operating model and Data Steward onboarding where applicable

• Responsible for project and portfolio level reporting for all initiatives/projects engaged with; includes tracking, status reporting, executive dashboard etc.

• Responsible to develop, manage and track stakeholder relationships in application such as Salesforce

• Responsible to complete stakeholder engagement reporting within Salesforce, with the intent to develop executive engagement dashboards

• Provides consultative support to business lines and project teams on the execution of data management policy, standard, processes etc., as appropriate

• Establishes and maintains stakeholder and executive management relationships to effectively influence strategic priorities

• Act as the point person to ensure the assigned initiative are accomplished from end to end perspective. This includes initiative hand off from the Data Office Business Engagement (Intake) team, project onboarding, and delivery.

• Determine data management activities, artifacts and milestones required by the project initiative team. This includes collecting information on the initiative and documents its use cases, use case description and type, use case success criteria and business purpose, and use case tier assessment. Coordinate meeting to include various Data Office experts with the project team as needed

• Collects information on the initiative and ensures that it is aligned to the program portfolio as part of initiating the official workstream

• Performs initiative resourcing estimates for DO and Business Project Team with the resource leads, including which team is assigning people to which role, identifying and engaging the required SMEs, and who is funding which parts of the initiative

• Hosts Kick-off Meeting with at least a high-level view of the following from the Business partner team; milestones, high-level target architecture, RACI, workflow, communication norms, and team norms. Include scrum master if applicable

• Work with teams and scrum master to develop risk mitigated strategies to ensure successful implementation and maintenance of re-useable datasets. Escalates blockers and issues to Data Office leadership for resolution

• Actively pursues effective and efficient operations of his/her respective areas, while ensuring all activities conducted are in compliance with governing regulations, internal policies and procedures and within the Bank’s risk appetite and risk culture

• Champions a high-performance environment and contributes to an inclusive work environment.

• Builds talent within the Data Office

Candidate Requirements/Must Have Skills:

1)2-3 years of experience with Data Analysis/Management

2)1-2 years’ experience as a Business Analyst

3)Bilingual (Spanish/English)

4)MS Projects

5)1-2 years of Project Management experience

Nice-To-Have Skills:

1)Agile

2)Confluence

3)CA-PPM

4) JIRA

5)Previous Banking Experience

Soft Skills Required:

• Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities

• Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization

• Exceptional leadership skills to review processes and procedures to create efficiencies, eliminate duplication and provide organization support to achieve business objectives

• Strong relationship management with an ability to establish productive relationships between various leaders, departments and partners across the organization

• Well-developed communication skills including precise articulation of ideas and opinions in order to prepare detailed business cases and proposals

• Solutions oriented and ability to develop and create innovative solutions to critical business or organizational data issues

Education:

Best vs. Average Candidate

The best Candidate would have banking experience and is fully bilingual in English and Spanish. The candidate would have a positive attitude and willing to learn. The best candidate would be excellent at time management.

Billing Operations Specialist

• Supports ongoing maintenance of customer accounts and payment billing systems. Ensures payments through variety of sources are recognized and posted against the correct account and invoice.
• Manages the set-up of special pricing arrangements to include bundles, consolidations and discrete pricing arrangements, ensuring negotiated amount is accurately reflected in the billing systems.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Builds effective relationships with internal/external stakeholders.
• Monitors for accuracy of billing system information, including service pricing, rate structures and price lists for all business products.
• Leads/participates in the design, implementation and management of core business/group processes.
• Provides input into the planning and implementation of operational programs.
• Researches and investigates billing anomalies/variances for products and customers to determine cause and make recommendations for resolution.
• Establishes and maintains relationships to understand normal transaction patterns, systems operations and other factors that may impact invoice processing.
• Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
• Resolves processing issues in accordance with policies & procedures and service level expectations.
• Analyzes data and information to provide insights and recommendations.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.

Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem-solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Job Description

Position: Business Analyst V

Duration: 6 months with potential to extend

Location: Toronto – Hybrid 1 day onsite

CANDIDATE PROFILE DETAILS:

• Degree/Certifications Required: UG, preference in finance
• Years of experience: 10+
• Reason for request/why opened: Project Support
• % Interaction with Stakeholders: internal stakeholders 100%c
• Project Scope: supporting LIBOR cessation, support stream
• Team Size: 2-person team
• Personality Style/Team Culture: strong communication skills, ability to navigate through different personalities

SUMMARY OF DAY TO DAY RESPONSIBILITIES:

Supporting project lead on the Libor transition, documenting requirements gathering, working with stakeholders, document end to end, identify dependencies cross stakeholders

MUST HAVE:

1.) Worked on Libor derivative experience at another firm , or Libor project exp – 1 year

2.) Strong BA background – comfortable deriving requirements, documenting, gathering requirements - working with stakeholders, identifying intersections with stakeholders

3.) Project management exp

4.) JIRA and Confluence

5.) Excel -used for data analysis

6.) Stakeholder management skills

7.) Knowledge of interest rate derivatives within capital markets (end to end)

DISQUALIFIERS – is there any information/experience on a candidate’s resume that would disqualify them from consideration for this position?

1.) Technical BAs - would not make a good fit

• Plan, manage, lead and oversee the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies.
• Provide leadership and work collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business processes, policies and systems across single or multiple Lines of Business (LoB).

CUSTOMER

• Recognizing the importance of our customers - anticipating and meeting their evolving needs, as well as providing the kind of Legendary Customer Service that reflects bank's standards and Guiding Principles.
• Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience 
• Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results 
• Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach 
• Provide recommendations and direction based on the end to end customer experience when making decisions  Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business 
• Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed 
• Engage appropriate stakeholders to identify and manage required outcomes of projects for the business 
• Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project 
• Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization 
• Identify and lead problem resolution to ensure customer needs are met  Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) 
• Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for  successful delivery of requirements 
• Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution

SHAREHOLDER - BUSINESS OPERATIONS

• Focused on executing better constantly reviewing our processes and finding ways to improve them; collaborating with internal and external business partners to improve operational efficiency and effectiveness.
• Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels 
• Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions 
• Identify scope changes and complete analysis to determine impact to project benefits and risks 
• Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline 
• Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state 
• Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met 
• Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met 
• Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) 
• Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements.
• Align decisions to bank’s risk appetite  Develop mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates 
• Contribute to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution 
• Adhere to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines 
• Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions 
• Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities  Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate 
• Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases 
• Develop efficient and effective solutions through analytical problem solving 
• Support implementation / post implementation activities as defined in the project plan

SHAREHOLDER- FINANCIAL

• Banks commitment to financial responsibility and operating our businesses with excellence.
• Own the delivery of high level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests 
• Forecast, define and manage the requirements effort including cost and timeline 
• Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required 
• Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified 
• Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project 
• Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project 
• Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter 
• Solidify business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case 
• Deliver detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements 
• May contribute with business owner to define measures of success as defined in the project charter Skills:  Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. 
• Basic ability to work independently and manage one s time. 
• Basic knowledge of design techniques and principles involved in production of drawings and models. 
• Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.  

Education/Experience: 

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
• MBA or other related advanced degree preferred.  10+ years experience require

Job Description

Position: Business Analyst III

Location: Toronto

Duration: 11 Months

Type: Hybrid

Description:

• Research, recommend and implement workflow efficiencies to continually improve service quality and efficiency of operational business processes.
• Also provide subject matter expertise to team members, conduct interviews with business and technical experts to identify and communicate issues.
• Gather comprehensive information to be used in problem identification and resolution.
• Work with management to identify workflow or technology issues and develop creative solutions.
• Assist with development of user test plans and testing to validate system enhancements.
• Develop new procedure documentation in support of new process, products or system enhancements.
• Assist in discussing proposed system enhancements and modifications with IS staff and Operations.
• Provide post implementation support for all approved deliverables.
• Conduct train the trainer sessions.
• Good understanding of department processes with strong technical product or processing system knowledge
• Convey information clearly and effectively through both verbal and written communication
• Good organizational skills
• Flexible and adaptable when dealing with change.
• Good problem solving skills and analytical ability.
• Work well in independent or team basis as situation dictates
• Effective presentation skills
• Subject matter expert Handles defined project or analytical tasks.

Preference will be given to candidate with accounting background and previous experience in financial reporting role in insurance and finance industry.