Job Description

Position: Business Analyst III

Location: Toronto

Duration: 11 Months

Type: Hybrid

Description:

• Research, recommend and implement workflow efficiencies to continually improve service quality and efficiency of operational business processes.
• Also provide subject matter expertise to team members, conduct interviews with business and technical experts to identify and communicate issues.
• Gather comprehensive information to be used in problem identification and resolution.
• Work with management to identify workflow or technology issues and develop creative solutions.
• Assist with development of user test plans and testing to validate system enhancements.
• Develop new procedure documentation in support of new process, products or system enhancements.
• Assist in discussing proposed system enhancements and modifications with IS staff and Operations.
• Provide post implementation support for all approved deliverables.
• Conduct train the trainer sessions.
• Good understanding of department processes with strong technical product or processing system knowledge
• Convey information clearly and effectively through both verbal and written communication
• Good organizational skills
• Flexible and adaptable when dealing with change.
• Good problem solving skills and analytical ability.
• Work well in independent or team basis as situation dictates
• Effective presentation skills
• Subject matter expert Handles defined project or analytical tasks.

Preference will be given to candidate with accounting background and previous experience in financial reporting role in insurance and finance industry.