Job title: Business Analyst V - 46662
Job type: Contract
Emp type: Full-time
Industry: Banking
Expertise: Banking
Location: Toronto, ON
Job published: 2022-09-01
Job ID: 59071

Job Description


Job Description


Position: Business Analyst V

Location: Toronto

Duration: 6 Months

Type: Remote/Hybrid


Business, technology and finance partners to support project benefits and changes to business processes, policies and systems across single or multiple Lines of Business (LoB).



            Recognizing the importance of our customers - anticipating and meeting their evolving needs, as well as providing the kind of Legendary Customer Service that reflects BANK's standards and Guiding Principles. Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience 

            Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results 

            Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach 

            Provide recommendations and direction based on the end to end customer experience when making decisions 

            Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business 

            Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed 

            Engage appropriate stakeholders to identify and manage required outcomes of projects for the business 

            Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project 

            Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization 

            Identify and lead problem resolution to ensure customer needs are met 

            Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) 

            Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for  successful delivery of requirements 

            Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution



            Focused on executing better constantly reviewing our processes and finding ways to improve them; collaborating with internal and external business partners to improve operational efficiency and effectiveness.

            Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels 

            Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions 

            Identify scope changes and complete analysis to determine impact to project benefits and risks 

            Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline 

            Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state 

            Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met 

            Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met  Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) 

            Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements.

            Align decisions to BANKs risk appetite 

            Develop mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates 

            Contribute to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution 

            Adhere to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines 

            Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions 

            Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities 

            Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate 

            Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases 

            Develop efficient and effective solutions through analytical problem solving  Support implementation / post implementation activities as defined in the project plan



            Banks commitment to financial responsibility and operating our businesses with excellence.

            Own the delivery of high level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests 

            Forecast, define and manage the requirements effort including cost and timeline 

            Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required 

            Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified 

            Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project 

            Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project 

            Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter 

            Solidify business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case 

            Deliver detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements 

            May contribute with business owner to define measures of success as defined in the project charter


****seeking a confident candidate who can operate proactively***


Must haves

            Experience working with stakeholders in eliciting requirements and  creating deliverables that make use of data analysis/data mapping and process mapping/business procedure skillsets

            looking for someone who has experience working in regulatory projects/or projects with high complexity (multiple stakeholders) and high degree of uncertainty;  prior experience in working on project delivery with accounting/finance SMEs is now a must

            ability to synthesize information, create a plan, and communicate clearly to multiple audiences

            highly organized

            agile mindset/ability to pivot/reframe assumptions as priorities shift



Nice to haves

  • Former Bank experience
  • IBA certification
  • BSA experience/ Systems experience