Job Description
Job Description
Position: Manager Change Management IV
Duration: 11 months contract
Location: Remote, Anywhere in Canada
Job Description
As the Global Change & Comms Lead, you will play a key role in Global Procurement’s ongoing digital transformation and large end-to-end procurement software implementation project (Procure-to-Pay). You will work with various global stakeholders (primarily in North America and Asia), including leaders, fellow workstream leads, business & technical SMEs, project participants, vendor partners, external suppliers, and others to define and successfully execute our global project Change & Comms strategies. Your ultimate measure of success will be a smooth transition and successful internal & external adoption of our new Procure-to-Pay solution and associated ways of working.
Key Accountabilities:
- Working with the Global Executive Initiative Lead, Program Lead, Project Manager(s) and others, understand this mandate and develop an overarching approach to successful change management & communications on this project, using appropriate methodologies, tools and techniques
- Lead the Change Management & Comms project workstream(s)
- Identify & craft engagement plans for global stakeholders of all types, seniority & locations
- Plan & execute global Change Impact Assessment(s)
- Develop & execute an effective global Change strategy & plan (including Change Readiness)
- Develop & execute an effective global Comms strategy & plan
- Draft, review, and publish global internal & external project communications across various channels (e.g.: email, internal sites, FAQ docs, etc.)
- Partner with other global workstream leads as required to achieve shared project objectives
- Build strong relationships and credibility with stakeholders inside & outside the project
- Develop & track change and comms success measures; lead course corrections as needed
- Help impacted internal & external stakeholders succeed with the new tool and ways of working
- Help us achieve target business case outcomes through change & comms activities, as applicable
- Act as a champion / ambassador for the project
- Support other project activities (e.g.: training, implementation) as required
Qualifications:
- 5+ years as an intermediate or senior Change leader
- 5+ years as an intermediate or senior Communications leader
- 5+ years working with stakeholders at all levels, up to C-suite or SVP
- 5+ years experience with industry standard change & comms tools and methodologies; ability to act as an advisor to project participants
- Superior writing & editing skills
- Ability to gather, analyze, and synthesize information, and make informed recommendations
- Ability to communicate effectively at all levels, including written, verbal and visualizations / presentations
- Strong planning and organization skills; can manage multiple tasks and meet deadlines
- Strong interpersonal and leadership skills
- Formal accreditation in change management and/or communications an asset
- Experience in training material development & delivery an asset
- Experience with Agile methodology an asset
- Experience in Financial Services, Procurement teams, and/or large software implementation projects an asset