SUMMARY OF DAY TO DAY RESPONSIBILITIES:

leverage project management tools, work in a team, stand up discussion in team – discuss and review reports and share to businesses, a lot tied to reporting, identifying trends, inputting numbers, leveraging templates, a lot of reporting to compile and review, looking at requirements documents at what was built and what went wrong

Job description:

• Troubleshoot errors with automated solution
• Meeting with analysts/designers identify the root cause of error with an automated solution by comparing the requirement document to the automated solution in debug mode
• Compile/share reporting
• Aggregate multiple excel reports into a single document
• Email a monitoring template that prepopulates with a macro
• Active communication
• Send status updates & reminders to technical teams
• Escalate high impact issues (flagged using a tracker that indicates the severity of incident based on the impact for each automated solution)
• Action items received in generic inbox
• Key Interactions
• Daily standup meetings to review urgent incidents to ensure technical teams are engaged or requests from businesses are transposed into templates to share with technical teams
• Weekly incident meetings to review errors

MUST HAVE:

• Business Analysis Experience
• Gathering Requirements and information
• Excel, Microsoft, and Outlook skills – managing an inbox
• Communication skills, team oriented
• Data Entry 1+ years

NICE TO HAVE:

• QUALITY CONTROL
• previous exp. In financial institution
• Curious and ready to learn