Job title: HR Analyst (Level 2)
Job type: Contract
Emp type: Full-time
Industry: Banking
Expertise: Banking Operations Procurement
Location: Toronto, ON
Job published: 2022-06-16
Job ID: 58934

Job Description



  • Provide a broad range of analysis in the development of HR programs, including processes and procedures development and monitoring.
  • Contribute to the HR mandate through research and assessments for a specialized function.




  • Conduct regular, ongoing analysis, evaluation / assessment and review of HR programs and initiatives 
  • Maintain up to date awareness of HR landscape; assess where gaps exist, support the implementation of programs which meet or exceed employee expectations
  •  Conduct ongoing industry and competitive analysis to obtain market insights 
  • Provide input to HR specialists and managers through conducting analytics and driving insights to support the planning process 
  • Develop and maintain employee-facing documentation and communication materials in conjunction with key partners 
  • Support with analyzing HR policy and governance impacts on customers, stakeholders and processes to achieve better business results  Liaise with various partners and stakeholders in the resolution of program / employee issues 
  • Support and monitor the adherence to service level agreements with external vendors 
  • Work in close partnership with selected vendors to ensure program objectives can be met and solutions can be delivered within set timelines, escalate to Management where appropriate



  • Prioritize and manage own workload to meet SLA requirements for service and productivity 
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate 
  • Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area 
  • Protect the interests of the organization identify and manage risks, and escalate non-standard, high risk activities as necessary 
  • Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience 
  • Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices 
  • Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists 
  • Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others  Identify, recommend and effectively execute standard practices applicable to the discipline 
  • Adhere to internal policies/procedures and applicable regulatory guidelines 
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts 
  • Protect the interests of the organization identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary 
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite 
  • May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies


Must haves 

  • Verbal and written communication skills, attention to detail, Customer service and interpersonal skills.
  • Excellent Collaboration skills
  • Problem solving skills
  • Decision making skills
  • Ability to work independently and manage one time.
  • Previous experience with computer applications, such as Microsoft Word and Excel.
  • Relationship management experience.


Nice to haves

  • Knowledge of legal policies and procedures related to hiring practices (i.e., equal employment opportunity and affirmative action).
  • Health and safety experience